Develop your administrative and interpersonal skills to facilitate the smooth running of an office through this engaging two-week course. It aims to develop specific organisational skills such as arranging meetings, minute-taking, and travel/event management and interpersonal skills which help to ensure cohesiveness between work colleagues. The curriculum also includes important topics such as stress management, time management and presentation skills so that delegates can feel more self-assured when carrying out their roles and responsibilities.
Who Should Attend
This course is designed for:
• Senior secretaries
• Executive secretaries
• Personal assistants
• Top-level management secretaries aiming to improve their performance and maximise opportunities for promotion to executive positions
Learning Objectives
• Examine the evolving role of the modern secretary
• Carry out your duties more efficiently and effectively
• Update and raise stands for office management
• Align personal performance with organisational vision and success
• Develop interpersonal skills and manage excellent teams
• Enhance career opportunities and promotion capabilities
Course Content
• Office organisation
• Arranging meetings and taking minutes
• Event management
• Verbal communication skills
• Written communication skills
• Team-working
• Time and stress management
• Presentation skills
• Travel management
Leave a Comment