This in-depth and highly engaging course caters for the serious learners who wish to become the best managers they can be. Over a three-week duration, delegates will acquire an entire spectrum of soft management skills including leadership, motivation, team-building, time and stress management and problem-solving. By the end of the course, delegates will be armed with an extensive array of tools and techniques along with the inspiration to put their new skills to use.
Who Should Attend
• Chairman, Chief Executive, Finance Director, Company Secretary
• Board Members
• Directors of Strategy
• Directors of Policy
• Directors of Departments
• Deputy Directors of Departments
• Heads of Departments
• Deputy Heads of Department
• Senior Managers
• Advisers to Senior Management
• Senior Project Managers
Learning Objectives
• To set objectives and targets to achieve the vision, mission and goals of an organisation
• To use leadership skills to inspire and unite an organisation
• To motivate people and build successful teams
• To communicate effectively verbally in all situations, with all people
• To increase confidence and abilities to influence people positively
• To apply assertiveness skills in leading and managing an organisation
• To solve problems creatively and develop and sound decision-making techniques
• To develop and apply negotiation skills and techniques to a range of situations
• To inspire and motivate people through winning presentations
• Application of NLP™ and Emotional Intelligence to self-development
Course Content
• Setting Objectives and Targets
• Leadership
• Motivation
• Team Building
• Verbal Communication Skills
• Influencing Skills
• Assertiveness
• Introduction to Neuro-Linguistic Programming
• Emotional Intelligence and Body Language
• Presentation Skills
• Creative Problem Solving and Decision Making
• Time and Stress Management
• Negotiation Skills
• Written Communication Skills
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