The Medical & Clinical Administration – Level 3 Course is designed for students who wish to gain an accredited Certification which could enable them to begin work or improve their career in Medical Reception and Medical Administration roles.
On successful completion of this course, students will receive an accredited Level 3 Certificate of Achievement.
Objectives Of This Medical And Clinical Administration Course
The Objectives of the home study courses are to:
- Develop a broad understanding of the principles of medical administration & reception
- Learn techniques and good practice for medical administration
- Develop skills required in all areas of medical and clinical administration
- Develop specialist knowledge of medical legislation and terminology
The Home Study Courses Cover the Following 7 Units:
Unit One – Reception Skills
The following topics are covered: General reception skills; Duties of a Medical Receptionist; Telephone skills; Customer service; and Making and recording appointments.
Unit Two – Office Administration
The following topics are covered: Recordkeeping; Communications; and Time management.
Unit Three – Technology
The following topics are covered: Typing and keyboard skills; Microsoft office software; and Common medical software.
Unit Four – Medical Terminology
The following topics are covered: Origins of structure and medical terms; Composition of medical words; Terminology of body structures, systems, diseases and conditions; Titles, professional qualifications and professional bodies; and Eponyms, acronyms and abbreviations in common use.
Unit Five – Working with Medicines
The following topics are covered: Drugs awareness; Legislation governing medicines; Medicines; Controlled Drugs; and Drugs disposal.
Unit Six – Hygiene
The following topics are covered: The importance of hygiene; How to maintain hygiene standards; Cleaning for infection control; Waste disposal for infection control; and Healthcare-associated infections.
Unit Seven – Confidentiality
The following topics are covered: The need for confidentiality; The legal position; Best practice and Other legislation associated with record keeping.
Course Duration:
Students may register at any time and have a full year to complete their studies. The home study courses will take approximately 100 hours of study to complete.
To find out more about Medical & Clinical Administration Course visit course provider website.