Organisations no longer operate only in local environments. For a business to grow and prosper, it needs to have diverse operations, customers, suppliers and distribution channels. This course on intercultural intelligence equips delegates with much-needed skills to communicate, negotiate and work with people from different cultures and ethnicities.
Who Should Attend
- People that are about to join multi-cultural and international teams; new team members
- Practising team managers that have not received formal cultural intelligence skills training
- International consultants who require cultural intelligence and guidance
Learning Objectives
- Defining and mapping cultural intelligence from national and organizational perspectives
- Identifying enablers and barriers
- Mapping culture challenges and conflict triggers
- Designing a formula for intercultural success
- Exploring enablers and blockers for effective intercultural intelligence
- Testing the intercultural formula
Course Benefits
- Use of activities, case studies and role-play for interactive learning
- Controlled class sizes for optimal learning in a cohesive environment
- In a class application of cultural frameworks and models to understand real-life scenarios
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