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Overview Learners attending this course will have the passion to set up or improve their own organisation’s internal audit function. The development, observing and continued improvement of a highly-
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Course Brief This course is about innovative ideas in the management of the resources available in our countries. It is intended to help build capacity in creatively applying the scarce resources to m
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Introduction Accomplishing customer service perfection isn’t achieved unintentionally, nor is it achieved without efforts and teamwork. It requires well– prepared customer service experts who have
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Introduction This course is designed for health science participants—medical, nursing, nurse practitioner, physician assistant, pharmacy, social work, public health, and others—who will benefit fr
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Introduction No business ought to be without top-flight quality management. Quality Management guarantees that your clients always get the product or service that meets or surpasses their desires. It
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Introduction: The development of powerful and sensible business/financial models is a basic tool in today’s value-driven organisation. As shareholders are progressively worried about the value of th