Course Description:
The course will provide participants with the knowledge and skills to better understand challenging behaviour in order to try to eliminate the need for physical intervention. Offering a tool kit of coping mechanisms, de-escalation and distraction techniques combined with modifying participant’s perceptions of challenging behaviour in order to gain the confidence to manage challenge behaviour effectively.
Course Contents:
The course will cover the following:
• A proactive support for the prevention of challenging behaviour
• Triggers, de-escalation and distraction techniques
• Effective Communication
• Debriefing and proactive learning
Course Duration:
6 hours
Location:
The course can be delivered in house or at an alternative venue
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