Effective Business Communication Course

The Effective Business Communication – Level 2 Course is designed for students who wish to gain an understanding of the principles and practice of Effective Business Communicating.

The home study courses are designed for study by distance learning at work or at home. Students receive course manual, assignments and study guide plus tutor support by mail and email.

You can start at any time and plan your studies over a period of up to one year from the time of enrolment.

On successful completion of this course, students will receive an accredited Level 2 Certificate of Achievement.

Objectives Of The Business Communication Training Course

The Objectives of the home study courses are to:

1. Describe the essential elements of business communications
2. Adopt good practice with a variety of communication methods
3. Choose appropriate communication methods
4. Identify ways of improving personal communications skills

The Home Study Courses Cover the Following 6 Units:

Each unit is followed by a written assignment, which is submitted and then marked by your tutor. There are no external examinations required.

Unit One – The Essentials of Communication

The following topics are covered:

• The Importance of Good Communication
• Modes of Communication
• The Key Elements of Communication
• The Whole Message
• What Does the Recipient Expect?

Unit Two – Sending Informal Messages

The following topics are covered:

• Memoranda (‘Memos’)
• Electronic Mail (Email)
• Text Messages
• Facsimiles or ‘Faxes’.

Unit Three – Sending Formal Messages

The following topics are covered:

• Letters – The First Impression
• Letters – Greetings and Sign-Off
• The Details
• Letters – Writing Clearly
• Letters – Writing Accurately
• Formal Emails
• Reports and Proposals
• Reviewing Formal Letters
• Reports; and Reports.

Unit Four – Two Way Communication

The following topics are covered:

• The Telephone
• Using the Answer Phone
• Using the Mobile Phone
• Face-to-Face Meetings

Unit Five – Presentations

The following topics are covered:

• Presentation Skills
• First Impressions
• Explaining Your Points Clearly
• Humour
• Inviting Discussion
• Ending the Presentation.

Unit Six – Advertising

The following topics are covered:

• Press Releases
• Newspaper Advertisements
• Web Sites.

Course Duration:

Students may register at any time and have a full year to complete their studies. The course will take approximately 80 hours of study to complete.

To find out more about Effective Business Communication Course visit course provider website.