To many people ‘sales’ is a dirty word! They think of annoying cold calls or pushy sales people trying to talk them into something they don’t need or want. And, if a customer feels that they’ve been manipulated into buying something they don’t actually want then they are unlikely to go back for more.
So, poor selling reduces customer loyalty, customer satisfaction and ultimately costs a company money.
Brightstone’s bespoke sales training programmes are for managers and frontline sales staff. Whether you’re a sole trader, a small business or a major organisation then we can tailormake a plan for you. At Brightstone, we love working with people who are passionate about performance improvement and we are there to help you make the changes every step of the way…
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