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+44 (0) 20 8090 0464

Introduction This advanced training course is for organisations looking to take advance of the power of social media. It covers the essentials of building and executing an effective social media strat
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Introduction This course is designed for: Personnel officers, personal assistants, employees in the hospitality business and all those whose position requires dealing and interacting with important pe
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OTHER DATES AND CITIES Introduction Who should attend? Marketing staff and executives who wish to know more about the vital role that marketing plays in organizations and to identify and solve many bu
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Introduction Who should attend! Managers, supervisors and officers experienced in public relations. Other key personnel whose work involves contact and interaction with the internal/external public, p
+44 (0) 20 8090 0464

Introduction Our Advanced course combines the orders of cutting edge customer service management and PR/communications in a powerful state-of-the-art programme to enable you to exploit this giant chan
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Introduction If your organisation wants to expand customer loyalty. If you want to increase your customers If you want to stand out in the marketplace this programme will help you to deliver these asp

Recent Harvard research suggests that one of the questions organisations are now asking themselves is: ‘How easy is it to do business with us?’ Brightstone can make your business run more easily b
0845 259 0244

Customer Services Diploma Course Level 2 And 3 These days more companies are looking for members who have outstanding customer service skills. More clients are focusing on the service they receive and
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Introduction This course is designed for: Managers, supervisors and officers involved in the planning or management of events, exhibitions and conferences as well as managers and officers of Public Re
0845 259 0244

Hotel Reception Diploma Course Do you have a passion for customer service? Do you want to find yourself in an exciting career where you meet new people from around the world? Being a hotel receptionis
0845 259 0244

Managing And Improving Customer Service Process Certificate Course Customer Care is integral to the success of any business. The quality of the relationship and reputation your business has among your
+44 (0) 20 8090 0464

Introduction This Course is designed for: Marketing professionals, corporate executives, marketing managers, advertising managers, product managers, sales personnel, and others who are involved in mar