This is an intensive, one day programme designed to give delegates core knowledge and understanding of the whole sales process, along with confidence and skills to help them set clear, achievable goals within their own sales role. With a combination of classroom theory and practical interactive tasks, delegates can gain insight into how to turn enquires in to profit with a proven, effective method.
Core Subjects
Understanding Sales Measurement
Sales Motivation
The Full Sales Process, comprising:
Meet and Greet – Creating relationship and trust. Setting up the foundations for the sale.
Qualification and Need Analysis – Understanding your customer’s needs, wants and desires.
Presentation – Effective presentation of your product or service, in line with the customer’s needs.
Trial Close – Gaining commitment and understanding.
Negotiation – Price presentation and creating a win/win price agreement.
Close – Creating the environment in which the customer can say ‘yes’.
Overcoming Objections – Objection prevention and handling strategies.
The delegate will create an action plan for the implementation of their new skills and techniques at the end of the course. This plan will be shared with their management, to ensure an effective follow up of the programme is completed.
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